MPower CS (English)

Go to cs.mpower-tech.cloud/signup Create account according to the on-screen instruction: Company Name - Name of your company Company ID (slug) - Unique ID of your company account e.g. if slug = mtech, your account URL would be h...

By default, there are 3 Staff Roles pre-set for your company's MPower CS account. They are: Company owner Full premission of your company's MPower CS account, including Company admin Admin premission of your company's MPower CS ac...

Only Company Owner(s) or/and Company Admin(s) could add Staff in MPower CS. To add new Staff: Click your profile picture at top right corner Go to "Settings > Manage staff" Click "+ Create staff" Select "User Role" In...

You could create Customer Tag such that your staff could add Tag to your customer during conversation. How to Create New Tag Click your Profile Picture at the top right Go to Settings > Tag Management Click "+Add a Tag" Input your tag ...

You could add your existing customers to WhatsApp Business API (i.e. Sanuker or Twilio) or Chat API channel. Import Customers Click your Profile Picture at the top right Go to Settings > Customer List Click "+Import Customer" ...